More Than Just A Call Center

CMR is an integrated marketing support company that specializes in helping clients manage relationships with their customers.

For more information, call us at 1.800.500.6006.

Case Studies

Consolidated Market Response

Consolidated Market Response is much more than just a Call Center organization. As a division of Consolidated Communications (a full-service telecommunications provider), CMR was formed in 1988 as a teleservice sales and service bureau primarily to serve the communications industry. In the ensuing years, we've expanded our core competencies to include integrated marketing support services such as Live Agent Teleservices, Click-to-Chat, Automated Interactive, and Fulfillment management.

We're passionate about helping our clients build relationships with their customers while providing quality career opportunities and economic support for the Midwestern communities in which our call centers and distribution facilities are located.

CMR embraces the philosophy of team management through Account Managment Services and Quality Assurance. We also strongly believe that developing cross-functional teams leads to a more rewarding client - and ultimately customer - experience.

Since our inception in 1988, we successfully have processed more than 53 million interactions for our clients. We are confident that CMR maintains the technology, staff and expertise to assist you in your marketing and customer service needs. For more information on how CMR can work for your business, please call us toll-free at 1.800.500.6006.