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Automated Interactive Voice Services

Automated technology provides our clients with an avenue to communicate with their customers in a cost-efficient, seamless approach.

With our Automated Outbound platform, clients can schedule an automatic call to confirm appointments, manage financial opportunities, build brand loyalty, and ultimately create a more pleasurable consumer experience.

CMR's Inbound Automated platform, also known as Interactive Voice Response or IVR, provides an interactive set of menu options from which a caller can select using a telephone keypad. Callers also are able to deposit detailed voice responses to IVR prompts. These responses subsequently are transcribed by a CMR Transcription Specialist.

For more information about putting CMR's Automated Interactive Voice Services to work for your business, please call us toll-free at 1.800.500.6006.